Customer Lifecycle Marketing is a strategic approach that tailors marketing efforts to cater to customers at different stages of their journey. The key is recognizing that unique messages and strategies work best at each stage, fostering engagement and loyalty.
Stages in Customer Lifecycle Marketing:
1. Prospects:
- Those interested but haven't purchased.
- Targeted offers and retargeting to encourage registration or purchase.
2. Active Customers:
- Those who have made a purchase.
- Focus on maintaining engagement through relevant communications.
3. Churned Customers:
- Customers who haven't purchased for a long time.
- Aggressive offers and personalized incentives in reactivation campaigns.
Read Full Blog Lifecycle Marketing Stages & Benefits Of It